Terms of Service

Effective Date: January 1, 2025  ยท  Last Updated: March 1, 2025

These Terms of Service ("Terms") govern your use of the GreyRock mobile application and website at greyrockdad.com (collectively, "the Service"), operated by GreyRock ("we," "us," or "our"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using it, you represent that you are 18 or older and have the legal capacity to enter into these Terms.

2. Description of Service

GreyRock is a personal documentation tool designed to help users log custody-related interactions, manage communication responses, and generate documentation summaries. GreyRock is not a law firm, does not provide legal advice, and is not a substitute for qualified legal counsel. Nothing in the Service constitutes legal advice.

3. Account Registration

You may use the core features of the app without creating an account. An account is required to enable cloud backup (a Pro feature). You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Subscriptions and Billing

  • The free plan is available indefinitely at no charge.
  • Pro subscriptions are billed through the App Store (Apple) or Google Play (Google) at the rates displayed at the time of purchase.
  • Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period.
  • Manage and cancel your subscription in your App Store or Google Play account settings.
  • We do not offer refunds for partial billing periods, except where required by applicable law.
  • We reserve the right to change subscription pricing with reasonable notice.

5. Acceptable Use

You agree not to use the Service to:

  • Harass, threaten, or harm any person
  • Violate any applicable law or regulation
  • Submit false or fabricated records intended to mislead a court or legal proceeding
  • Attempt to reverse engineer, decompile, or otherwise tamper with the app
  • Use the AI features to generate content intended to deceive, threaten, or harm
  • Access or attempt to access other users' data

6. User Content

You own the documentation, notes, and other content you create in the app ("User Content"). You grant GreyRock a limited license to process and store your User Content solely to provide the Service. We do not use your User Content to train AI models or for any purpose other than operating the Service.

You are solely responsible for the accuracy of your User Content and for ensuring that any documentation you submit in legal proceedings is accurate and lawfully obtained.

7. AI Features

The AI reply drafting feature is provided as an assistance tool only. AI-generated suggestions may be inaccurate, inappropriate, or unsuitable for your situation. You are solely responsible for reviewing, editing, and deciding whether to send any AI-generated reply. GreyRock is not liable for any consequences arising from your use of AI-generated content.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY DATA YOU STORE WILL BE PRESERVED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GREYROCK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR ANY OUTCOME IN ANY LEGAL PROCEEDING, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Legal Proceedings

GreyRock is a documentation tool. Whether any documentation you create is admissible in court, relevant to your case, or useful in your legal proceedings is entirely dependent on your jurisdiction, your case, and the judgment of your attorney and the court. GreyRock makes no representations or warranties about the legal effectiveness of your documentation. Always consult a qualified family law attorney in your jurisdiction.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Service ends. Local data on your device remains in your possession; cloud backup data will be deleted within 30 days of account closure unless you request earlier deletion.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via in-app notification or email (if you have an account). Continued use of the Service after the effective date of updated Terms constitutes acceptance.

14. Contact

Questions about these Terms? Contact us at support@greyrockdad.com.